Privacy Policy

Last Updated: 10.03.2025

  • Fallachan ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.fallachan.co.uk ("Site") or interact with our services.

    By using our Site or services, you agree to the collection and use of your personal data as outlined in this Privacy Policy.

  • We collect the following types of information when you visit our website or interact with us:

    • Personal Information: This includes information that you provide to us, such as:

      • Name

      • Email address

      • Phone number

      • Payment details (for online orders or reservations)

      • Delivery address (for online orders)

      • Reservation details (for restaurant bookings)

    • Automatically Collected Information: We may collect certain information automatically when you visit our Site, including:

      • IP address

      • Browser type and version

      • Device information

      • Operating system

      • Pages you visit on our Site

      • Time and date of your visit

      • Referring URLs

      • Cookies and tracking technologies (see our Cookies Policy for more details)

  • We use your personal data for the following purposes:

    • To process your orders: This includes taking orders, delivering food, processing payments, and providing customer service.

    • To manage reservations: We may use your information to confirm, modify, or cancel restaurant reservations.

    • To communicate with you: We may send you order updates, promotional offers, newsletters, or other marketing communications if you have opted in to receive them.

    • To improve our services: We may use your information to understand customer preferences, enhance our website’s functionality, and improve your experience.

    • To comply with legal obligations: We may use your data to comply with local laws, regulations, and industry standards.

  • We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. This includes the use of encryption, secure servers, and access controls.

    However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

  • We do not sell, rent, or lease your personal data to third parties. However, we may share your information with trusted third parties in the following cases:

    • Service providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and marketing platforms.

    • Legal requirements: We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.

  • Depending on your location, you may have certain rights regarding your personal data. These rights may include:

    • Access: You can request to view the personal data we hold about you.

    • Correction: You can request corrections to inaccurate or incomplete information.

    • Deletion: You can request the deletion of your personal data, subject to certain exceptions.

    • Opt-out of marketing communications: You can opt-out of receiving promotional emails or newsletters at any time by clicking the unsubscribe link in our emails.

    To exercise your rights or for any questions about your personal data, please contact us at [email address] or [phone number].

  • We use cookies and similar technologies on our website to enhance your browsing experience and personalise your visit. For more details, please see our [Cookies Policy](insert link).

  • Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from children. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete that information.

  • Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy only applies to our Site and services. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party websites you visit.

  • We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes to this policy will be posted on this page with the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

  • If you have any questions about this Privacy Policy or our data practices, please contact us at: